About The Future of CX

Why Attend?

Gain access to best practices in CX and Zendesk’s latest product and feature releases. Attend The Future of CX for practical advice on trends in our industry plus product-focused sessions and in-person access to Zendesk experts.

Who Should Attend?

Common titles are CTO, CIO, Head of Customer Experience, Customer Service Director, Marketing Director, Customer Service Manager, and of course many more. You might be a Zendesk customer or an industry professional - all are welcome and will find relevant content.

About The Future of CX

The Future of CX is Zendesk’s 2018 event series focused on product best practices and CX industry hot topics. This complimentary event offers inspiring keynotes, real-life customer case studies and Zendesk product sessions, plus onsite activities, and networking opportunities. Learn about the market trends in CX investment and find out which tools, technologies, and techniques make a real difference.



  • Thursday, May 17, 2018

    • 8:00am - 9:00am          Check-in and Welcome Coffee
    • 9:00am - 12:45pm        Content
    • 12:45pm - 1:45pm        Networking Lunch
    • 1:45pm - 5:45pm          Content
    • 5:45pm - 7:45pm          Happy Hour


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Bethenny Frankel

Entrepreneur & Bestselling Author

Founder of Skinnygirl

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Mikkel Svane

Founder and CEO


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Adrian McDermott

President of Products


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Astha Malik

VP Product and Platform Marketing


May 17, 2018
415 5th Ave
New York, NY 10016

Register now